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Cross-Functional Collaboration across the Supply Chain

  • By Ivan Walsh
  • March 15, 2011
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How can document collaboration tools help cross-functional collaboration among knowledge workers across the supply chain?

Cross-Functional Collaboration among Knowledge Workers

In a recent interview with Dustin Mattison, Fabrice Talbot, CEO of Agilewords, explained how document collaboration tools can help with cross-functional collaboration among knowledge workers, especially those who work in the supply chain.


Role of knowledge workers to improve supply chains

Dustin explored the role of knowledge workers, their importance to improve supply chains, and why knowledge workers are so important.

When asked what tools or technologies can best support knowledge workers, Fabrice suggested that enterprise collaboration tools can help:

  1. Improve internal collaboration
  2. Remove information silos
  3. Enable cross-functional collaboration
  4. External collaboration with clients, partners, and enhance existing processes
  5. Make your workforce mobile.

How To Promote Cross-Department Collaboration?

This leads to how you can promote a culture of collaboration in your organization. Fabrice recommended that you encourage your staff to take initiative. For example, launch a pilot project to evaluate different solutions and have you team evaluate which solution is best for your company. This benefits your company in three ways:

  1. Select the best tool and decrease the risk of failure.
  2. Optimize your return on investment.
  3. Ensure early adoption of this new technology in your company.

You can read the full interview on Role of Knowledge Workers to Improve Supply Chains here.

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