Agilewords Blog

Collecting feedback: you need a plan

There are three main ways of collecting feedback and your company’s methods surely fit one or more of them:

  • Sending emails and expecting feedback replies.
  • Sending emails and getting feedback over the phone, in a new version of the document, in a separate email, note, etc.
  • Using a special service for document collaboration.
  • Of course, we can’t miss the special category of “Don't need feedback, I work alone”.

Well, this might come as a shock to you (or maybe not), but while the first two are most common, the best and easiest way to collect feedback is by using a document collaboration review tool. To see if such a solution is suitable for your business, you can start by trying a free online tool. Here’s how you do it:

  • Upload the document.
  • Send invitations to your collaborators to review it.
  • Gather all the feedback replies in one place.

Getting your co-workers or even clients' input shouldn’t be harder than that. There are some pretty good apps out there that help you get feedback online on your projects. Most of them have at least a free plan, so just try one and see if it fits you. It is as simple as that: no costs, just benefits.

But instead of choosing the easiest way, most companies go for the following scenario:

  • Attach a first version of the document to an email
  • Send it to all the collaborators
  • Collaborators call the author back with their feedback OR
  • Provide feedback reply in the email’s body and the author has to put it all together OR
  • They create another version of the document with their feedback “built-in”, etc.

The “Collecting Feedback” horror stories go on, and so does version madness! There are better ways to collaborate on documents. But of course, the choice to make this change is entirely yours.

P.S. If you are willing to try and make documentation review easier, you might want to give Agilewords a try as well. If not, that’s ok!

  • Agilewords 101: Review a document and post feedback

    Agilewords 101: Review a document and post feedback Watch this video

  • Agilewords 101: Make online edits and track document changes

    Agilewords 101: Make online edits and track document changes Watch this video

  • Agilewords 101: Invite collaborators to review a document

    Agilewords 101: Invite collaborators to review a document Watch this video

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    2. [...] bad part of this deal is that I have to merge all their feedback in the original document in order to create a new version that includes it all. Imagine getting back [...]

    3. [...] collaborator has his own style of providing you with feedback. One may actually use track changes and inline comments. But others could simply reply to your [...]

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